These Terms and Conditions govern your use of the phbet platform. By registering an account or placing any wager, you confirm that you have read, understood, and agreed to every clause set out below. Please read this document carefully — it outlines your rights and responsibilities as a phbet member in the Philippines.
Last updated
1 June 2025
Applies to
All phbet members in the Philippines
Questions?
Visit our FAQ page or Responsible Gaming section.
Important notice: phbet is an entertainment platform intended for adults aged 21 and above. Gambling involves financial risk. Please play responsibly. If you feel you may have a gambling problem, visit our Responsible Gaming page for support tools and resources available to Philippine players.
By accessing phbet, creating an account, or placing a wager on our platform, you unconditionally accept these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use the phbet platform. phbet reserves the right to amend these terms at any time; continued use of the platform following any amendment constitutes your acceptance of the revised terms. We will endeavour to notify registered members of material changes by displaying a notice on the platform or sending a notification to the email addressassociated with your registered account. It is your responsibility to check these Terms and Conditions periodically for updates.
To register and maintain an active account on phbet, you must meet all of the following eligibility requirements. You must be at least 21 years of age — the minimum legal age for online sports betting and casino-style gaming under applicable Philippine regulations. You must be a resident of or physically located within the Philippines at the time of registration and when placing wagers. You must not be an employee, contractor, director, or close family member of any employee of phbet or any of its affiliated entities. You must not have been previously excluded, suspended, or banned from the phbet platform for any reason. By completing registration, you represent and warrant that all information provided is accurate, current, and complete, and that you satisfy each eligibility requirement listed above.
Each individual may hold only one active phbet account. Opening duplicate accounts is strictly prohibited and may result in the immediate suspension of all associated accounts and the forfeiture of any balances held within them. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. phbet will not be liable for any loss or damage arising from unauthorised access to your account that results from your failure to keep your credentials secure. You must notify our support team immediately if you suspect that your account has been accessed without your authorisation. All account information, including contact details and payment information, must be kept up to date at all times to ensure uninterrupted access to your account and to facilitate timely withdrawals.
All financial transactions on phbet are denominated in Philippine pesos (PHP). Deposits are processed using the payment methods available in your account dashboard, and most deposits reflect in your balance within a few minutes of successful payment confirmation. Minimum and maximum deposit limits apply and are displayed at the point of transaction. Withdrawal requests are processed in the order they are received and are subject to identity verification checks in compliance with Philippine anti-money laundering regulations. phbet reserves the right to request supporting documentation before processing any withdrawal. Funds may only be withdrawn to a payment method registered under the same name as your phbet account. Processing times for withdrawals vary depending on the method selected and are indicated in your account dashboard.
All sports bets placed on phbet are subject to the specific rules applicable to each market, sport, and competition. Odds are displayed in decimal format and are subject to change up to the moment a bet is confirmed. In-play bets are accepted at the discretion of phbet and may be suspended or rejected during periods of rapid market movement. phbet reserves the right to void any bet where there is evidence of a technical error in the display of odds, where the event has been subject to irregular activity, or where the bet was placed after the relevant event or market had concluded. Settlement of bets will occur as soon as reasonably practicable following the conclusion of the relevant event. In cases of dispute regarding settlement, the decision of phbet's trading team is final, subject to the formal complaints procedure described in Section 9 of these Terms.
From time to time, phbet offers bonuses, promotional credits, and Rewards programme benefits to eligible members. All promotional offers are subject to the specific terms and wagering requirements published alongside each individual promotion on the phbet platform. Bonuses may not be withdrawn as cash until the applicable wagering requirements have been met in full. phbet reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, and to disqualify any member from a promotion where there is evidence of abuse, collusion, or manipulation of the promotional terms. Rewards programme points accumulate automatically on qualifying wagers and are subject to the earning rates and redemption terms set out on the Rewards page. phbet may adjust the Rewards programme structure, tier thresholds, or point values at any time; members will be notified of material changes via the platform.
phbet is committed to promoting responsible gaming among all members in the Philippines. We provide a range of tools — including deposit limits, session time reminders, cooling-off periods, and self-exclusion options — to help members maintain control over their gambling activity. These tools are accessible from your account settings and can be activated at any time without requiring approval from our team. Self-exclusion requests take effect within 24 hours of submission and, once activated, cannot be reversed for the duration of the exclusion period selected. During any active self-exclusion period, phbet will take reasonable steps to prevent the excluded member from accessing the platform, including closing any duplicate accounts that are identified. Members who are concerned about their gambling habits are strongly encouraged to review the resources available on our Responsible Gaming page and to seek assistance from relevant support organisations operating in the Philippines.
phbet collects, stores, and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. phbet applies industry-standard encryption and access controls to protect member data from unauthorised disclosure, alteration, or destruction. We do not sell personal data to third parties, and we share data with external parties only where required by applicable Philippine law, regulatory authorities, or for the purposes of fraud prevention and payment processing. You have the right to request access to, correction of, or deletion of the personal data we hold about you, subject to our legal obligations to retain certain records. Requests relating to personal data should be directed to our support team whose contact details are provided in the FAQ section.
If you have a complaint about any aspect of the phbet platform or a specific transaction, you should contact our support team in the first instance by submitting a detailed written description of the issue. phbet aims to acknowledge all complaints within 48 hours and to provide a substantive response within seven business days of receiving full details of the matter. If you are not satisfied with the outcome of our internal complaints process, you may escalate your complaint to the relevant Philippine regulatory authority. phbet will cooperate fully with any regulatory investigation and will provide all documentation requested in a timely manner. Disputes concerning the settlement of sports bets must be raised within 30 days of the relevant event's conclusion; disputes raised after this period may not be considered. All formal communications relating to complaints should be directed to the email address listed in our FAQ page.
phbet provides its platform on an "as available" basis and does not warrant that the platform will be free from interruptions, errors, or technical faults at all times. To the maximum extent permitted by applicable Philippine law, phbet's total liability to any member in connection with their use of the platform shall not exceed the total amount deposited by that member in the 30 days preceding the event giving rise to the claim. phbet is not liable for any indirect, incidental, or consequential losses arising from your use of or inability to access the platform, including but not limited to loss of anticipated winnings, loss of data, or reputational damage. Nothing in these Terms limits phbet's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. These limitations apply whether the liability arises in contract, tort, or under any other legal theory.
These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms that cannot be resolved through the complaints process described in Section 9 shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these Terms is found to be invalid or unenforceable under Philippine law, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect. The failure of phbet to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Common questions from Philippine members about how our terms work in practice.
No — phbet strictly limits each individual to one active account. Opening duplicate accounts is a violation of these Terms and Conditions and may result in the immediate suspension of all associated accounts along with the forfeiture of any balances held within them. If you believe a duplicate account has been opened in your name without your knowledge, please contact our support team immediately so that the matter can be investigated and your primary account protected. The restriction to a single account applies regardless of whether different email addresses, phone numbers, or payment methods are used to create the additional accounts.
You can activate a self-exclusion at any time from your account settings without needing approval from phbet's support team. Once submitted, self-exclusion takes effect within 24 hours and cannot be reversed for the full duration of the exclusion period you selected. During the exclusion period, phbet will take reasonable steps to prevent you from accessing the platform and will close any duplicate accounts identified. For a full explanation of all responsible gaming tools available to Philippine members — including deposit limits, session reminders, and cooling-off periods — visit our Responsible Gaming page.
If you disagree with how a bet has been settled, you must raise your complaint within 30 days of the relevant event's conclusion. Start by contacting our support team with a full written description of the issue, including the bet reference number, the event involved, and the grounds for your dispute. phbet aims to acknowledge all complaints within 48 hours and to provide a substantive resolution within seven business days. If you are not satisfied with the outcome, you may escalate the matter to the relevant Philippine regulatory authority. More general guidance on the complaints process can be found on our FAQ page.
No — bonus credits and promotional funds on phbet are subject to wagering requirements that must be met in full before any portion of the bonus can be withdrawn as cash. The specific wagering requirement for each promotion is published clearly alongside the offer on the phbet platform before you opt in, so you always know the conditions upfront. phbet does not hide withdrawal conditions in fine print — we believe Philippine players deserve straightforward and transparent terms for every promotion they participate in. For a full overview of current promotions and their associated terms, visit the Rewards page.
Registration is free and takes under three minutes from any mobile browser. If you have questions about these Terms before signing up, our FAQ page has answers to the most common queries from Philippine players.